Returning and Exchanging Items
We want you to be completely satisfied with every purchase at BoHome. We make every effort to offer you outstanding quality, value for money and excellent service.
If you wish to return an item because it is damaged, please submit a ticket immediately after reception of the damaged goods, with pictures and a description of the damage. After approval, you return the damaged goods in their original packaging, together with a printed version of the return approval,within 3 days after reception. If appropriate, we will exchange the item or items or refund the full cost price.
We do NOT take returns based on slight differences in colour, material or design. We only work with handmade products from natural materials, so slight imperfections or differences are considered part of the appeal of our collection.